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This position will be the primary point of contact for team member illnesses and communicating with departments and human resources. This position works remotely. ESSENTIAL DUTIES AND RESPONSIBILITIES Monitor, track, and resolve COVID 19 team member cases of exposure, positive illness/symptoms, through phone calls, email, and other communication platforms. Verify identity
Posted 1 day ago
To ensure guests have a positive shopping and entertainment experience by acting as the mall's front line guest service ambassador. ESSENTIAL DUTIES AND RESPONSIBLITIES Provide all callers and visitors to the guest service desks and kiosks with prompt and courteous service Greet guests in a professional manner, providing requested information efficiently Assist guests wit
Posted 1 day ago
To ensure that guests to the Mall of America have a positive shopping and entertainment experience. To assist in maintaining and ensuring operation of Mall of America's Simplex (Fire and Life Safety), Andover and Building Management System. DUTIES AND RESPONSIBILITIES Assist in managing Life Safety System, operation, testing, documentation and administration. Responsible
Posted 2 days ago
To provide general supervision and leadership of employees and to ensure guests, tenants and employees at Mall of America have a positive experience by providing unparalleled service related to emergency response, protection of life and property, loss prevention and guest relations. ESSENTIAL DUTIES AND RESPONSIBLITIES Provide leadership to include purpose, direction and
Posted 2 days ago
To ensure guests, tenants and employees at Mall of America have a positive experience by providing unparalleled service related to emergency response, protection of life and property, loss prevention and guest relations. ESSENTIAL DUTIES AND RESPONSIBILITIES Enforce MOA rules and policies, as well as state and local statutes. Deter criminal or destructive behavior by main
Posted 2 days ago
To ensure guests, tenants and employees at Mall of America have a positive experience by providing service related to guest safety/relations and the enforcement of the Parental Escort Policy. ESSENTIAL DUTIES AND RESPONSIBILITES Enforcing and ensuring compliance of the Parental Escort Policy Perform various guest relations activities including but not limited to providing
Posted 2 days ago
To ensure safety and security of MOA Guests, Tenants and Employees. To receive calls, relay messages and handle requests for assistance from tenants, guests, and mall staff. To operate the numerous electronic systems located inside Dispatch. ESSENTIAL DUTIES AND RESPONSIBILITES Promptly answer incoming radio and telephone calls, prioritize requests for assistance and disp
Posted 2 days ago
To professionally and effectively carry out and manage the duties, tasks and responsibilities required to be efficient at the loading dock and Gate 7 checkpoints. ESSENTIAL DUTIES Maintain accountability of all personnel and vehicles entering Gate 7 or the Loading Dock that gain access to restricted areas. Maintain the Gate 7 and Loading Dock offices. Responsible for safe
Posted 2 days ago
The Special Operations Department works to ensure the safety and security of the people at Mall of America (MOA) from acts of terrorism. As part of the Special Operations Department, Behavior Detection Officers (BDO) will interact with guests, tenants and team members to identify potential acts of terrorism and suspicious behavior. The BDO will patrol the mall and work cl
Posted 2 days ago
To maintain the highest standard of cleanliness and quality to interior landscaping. To ensure guests to Mall of America have a positive shopping and entertainment experience. ESSENTIAL DUTIES AND RESPONSIBLITIES Ensure the overall safety of the immediate work area as well as surrounding areas Work well with other team members, especially on needed projects Assist in swee
Posted 2 days ago
To ensure effective traffic flow throughout Mall of America's parking lots and ramps. ESSENTIAL DUTIES AND RESPONSIBILITES Direct vehicles throughout Mall of America as instructed by Security Team Lead or Supervisor. Ensure the overall safety of the immediate work area as well as surrounding areas. Provide outstanding internal and external guest service at all times. Regu
Posted 2 days ago
This position is responsible for the performance of variety of routine, physical tasks in order to maintain the cleanliness of the facility. ESSENTIAL DUTIES Clean restrooms including sinks, toilets, mirrors, walls, floors and assist with stocking of supplies. Wash walls, pillars, and clean entrance and common area glass. Clean seating areas, escalators, railings, telepho
Posted 2 days ago
This position is responsible for the performance of variety of routine, physical tasks in order to maintain the cleanliness of the facility. ESSENTIAL DUTIES Clean restrooms including sinks, toilets, mirrors, walls, floors and assist with stocking of supplies. Wash walls, pillars, and clean entrance and common area glass. Clean seating areas, escalators, railings, telepho
Posted 2 days ago
To provide exceptional guest service to all guests at Mall of America. To maintain welcoming and inviting environment via cleaning, open communication, and other duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manner. Assist guests with p
Posted 4 days ago
To provide exceptional guest service to all guests at Crayola Experience and Mall of America. To maintain welcoming and inviting attractions via cleaning, open communication, and other duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manne
Posted 4 days ago
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